Dynamics 365 Field Service 2020 Release – Wave 2: My Favorite items!

It's that time of year when we all get to know what is coming in the next release for Dynamics 365. The release notes have been made available for both Power Platform and Dynamics 365 apps. I like to use the analogy of the weeks before Christmas seeing all the amazing presents under your tree, … Continue reading Dynamics 365 Field Service 2020 Release – Wave 2: My Favorite items!

Using Power Automate to create events based on an Inspection Response

I have been investigating the capabilities for Inspections since it first came out in Public Preview. It has amazing potential for Field Service technicians to be sure, but that was amplified for me within the latest update. In the latest update, two major features were enabled in the product, conditional branching logic and enabling Power … Continue reading Using Power Automate to create events based on an Inspection Response

Preview Features in Dynamics 365 Field Service

Remember when preview features could be "opted-in" from Settings > Administration > System Settings in your Dynamics instance? Well you still can do that for some preview features, but things have changed when it comes to getting a preview of items related to Dynamics 365 Field Service. https://youtu.be/gohUVmO5vKc Watch the latest episode of The Dispatch … Continue reading Preview Features in Dynamics 365 Field Service